January 28, 2023

Ryanair has agreed to pay compensation to victims of flight cancellations due to pilot strikes in 2018.

Passengers affected by flight delays or short cancellations during the strike four years ago can now claim compensation from Ryanairand they have been encouraged to do so by the UK’s air travel regulatory body, the Civil Aviation Authority (CAA).

The low-cost airline has withdrawn a Supreme Court lawsuit, ending the dispute over compensation for passengers affected by canceled flights due to strikes.

Ryanair had challenged a decision by the Court of Appeal holding that the strike action was not an “extraordinary circumstance” and that damages were due.

An agreement was reached between the regulator and the airline at the end of last month, according to Ryanair.

The Nov. 30 settlement agreed to end the “legal dispute over passenger rights,” a spokesman said.

“The resolution reached between Ryanair and the CAA is in line with a recent ruling by the Court of Justice of the EU on trade union led strikes, ensuring a uniform level of passenger rights across the EU and the UK,” added the spokesperson for it.

Paul Smith, Consumer Director at the UK Civil Aviation Authority, said: “Ryanair’s decision to drop the High Court’s appeal against the Court of Appeal’s judgment means that affected passengers can now make a claim against Ryanair if they have been affected by strike action taken by Ryanair pilots in 2018 and we encourage all passengers on affected flights to claim the compensation they are entitled to.”

Read more: Ryanair voted worst short-haul airline for COVID refunds

Thousands were affected by the 2018 strike, which caused flight delays and cancellations, director of policy and advocacy at consumer group Which? said Rocio Concha.

They have “had to wait a long time for the compensation they owe,” Ms Concha said.

Ryanair must ensure that money owed reaches affected passengers as quickly as possible. No traveler should have to wait years for the compensation they are legally entitled to, and this episode underscores the current weaknesses in the CAA’s powers as they depend on lengthy legal action,” she added.

Concha said more powers are needed for the regulator, adding: “The government urgently needs to draw up plans to strengthen the aviation regulator’s powers so that airlines can be held accountable.”

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